Senior Global Learning & Development Program Manager
I build training programs people use.
I spent seven years running stores before moving into Learning & Development. I still begin with the work people are doing, what is getting in their way, and what would make the job easier to learn and perform.
Open to relocation · eager to travel
Selected work
Projects and results.
Each case study covers the problem, my role, what was built, and the available evidence.
01 · Onboarding
A better first 90 days for 412 new hires.
Connected orientation, role-based learning plans, manager sign-offs, Apollo, and 30/60/90-day reinforcement.
38% fastertime to certification
Read the case study →
02 · Product ownership
A new-store opening process people could actually follow.
Designed the operating process, built the production portal, and created the evidence loop behind future improvements.
56 → 83.2average readiness
Explore the New Store Opening Portal →
03 · Governed AI
Fast answers without asking people to trust a black box.
The internal AI assistant retrieves from 116 governed knowledge-base source files, shows its sources, and has a defined correction workflow.
116 source filesgoverned knowledge base
See how Apollo works →
More of the work
Additional projects
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Résumé, role fit, and contact.
A concise summary of my experience, relocation preferences, résumé, and contact information.