I established the curriculum, eLearning workflow, LMS administration, content standards, and opening support used across 90 corporate and franchise locations.
Recruiter information
Résumé and contact
I have eleven years of experience across store operations and Learning & Development. My recent work includes global onboarding, new-store training, eLearning production, and an internal AI knowledge assistant.
Thirty-second summary
On-site training decreased 64%, from 14 days to 5. The New Store Opening Portal's first five supported openings averaged 83.2 against a historical baseline of 56.
Across 412 hires, time to certification decreased 38%, first-attempt passes increased 17 points, and 90-day retention increased 11 points.
I organized and maintain 116 governed knowledge-base source files, plus the correction workflow, approval process, reliability portal, and weekly maintenance routine behind Apollo.
Best-fit roles
Where I think I can be most useful.
- Senior L&D Manager
- Senior Learning Program Manager
- Director of Learning & Development
- Field Enablement or Operational Readiness
- Learning Technology or AI Enablement
Current locationSan Antonio, Texas
RelocationOpen to relocation
TravelEager to travel
ScopeGlobal · multi-site · corporate + franchise
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